SHIPPING POLICY
Alice’s Imagination – Shipping & Delivery Information
Order Processing Time
Most products are made to order.
Processing typically takes:
- 2–5 business days for apparel
- 2–4 business days for accessories, home décor, and stickers
During holidays or high-volume periods, processing may take a bit longer.
Shipping Times
United States
3–7 business days
International
7–21 business days depending on destination and customs.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Product type
- Shipping destination
- Selected shipping method
We occasionally offer free shipping promotions.
Tracking
All orders include tracking.
You will receive an email with your tracking number as soon as your package ships.
Lost, Delayed, or Stolen Packages
We are not responsible for carrier delays or stolen packages, but we will assist you in filing claims or locating your shipment.
Incorrect Addresses
Please double-check your shipping address.
If the address is incorrect and the order has already shipped, additional shipping fees may apply to resend the package.
International Customs & Duties
International customers are responsible for any customs fees or import taxes charged by their country.
